When you make a direct purchase of a Deep Dive Wellness product from our website, it includes a warranty for your assurance and satisfaction. Below, you will find the specific details of your warranty.

Limited Product Warranty

The Deep Dive Wellness Limited Product Warranty ('Limited Warranty') applies to the Deep Dive Wellness products listed below. It is provided by Deep Dive Wellness to the individual purchaser of products from an authorized retail partner or directly from Deep Dive Wellness. We warrant that our Deep Dive Wellness branded products will be free from defects in materials and workmanship when used normally in accordance with our published guidelines during the specified Warranty Period.

Warranty Period

Please find the warranty details for each product below:

1. Deep Dive Wellness Chiller
- Warranty Period: 1 year (limited warranty)
Extendable up to 2 years with an optional fee.
- Coverage: Structural defects or malfunctions

2. Deep Dive Wellness Plunge Baths
- Warranty Period: 6 months (limited warranty)
Additionally it can be extended up to 1 year for a small fee.
- Coverage: Structural defects or malfunctions

Warranty Coverage Request

If you have purchased your Deep Dive Wellness product online, please reach out to our customer support in this format below to activate your warranty:

Full Name:
Order Number:
Email Address:
Phone number:
Product being returned:
Reason for warranty claim:
Photo of warranty issue (photo or video of product):

To begin the warranty process or for any warranty-related inquiries, please email our support team at support@deepdivewellness.com.